[vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”middle” bg_type=”bg_color” css=”.vc_custom_1537256214509{margin-top: 38px !important;margin-bottom: 0px !important;background-color: #f4f4f4 !important;}” bg_color_value=”#f4f4f4″ el_class=”signup-area”][vc_column css=”.vc_custom_1530187008838{margin-bottom: 38px !important;}”][vc_row_inner equal_height=”yes” content_placement=”middle”][vc_column_inner width=”2/3″][vc_custom_heading text=”Sign-up for a Complimentary Coaching Session Today!” font_container=”tag:h4|font_size:25|text_align:right|color:%23212121″ use_theme_fonts=”yes” css=”.vc_custom_1535073594944{margin-bottom: 0px !important;}”][/vc_column_inner][vc_column_inner width=”1/3″][ult_buttons btn_title=”SCHEDULE YOUR CALL” btn_link=”url:https%3A%2F%2Fcalendly.com%2Fdomenicoapinto||target:%20_blank|” btn_title_color=”#ffffff” btn_bg_color=”#03e0e0″ icon_size=”32″ btn_icon_pos=”ubtn-sep-icon-at-left” btn_font_style=”font-weight:bold;” btn_font_size=”desktop:14px;” css_adv_btn=”.vc_custom_1533815263053{margin-bottom: 0px !important;}”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1530183515378{margin-top: 30px !important;margin-bottom: 30px !important;}”][vc_column][vc_row_inner css=”.vc_custom_1530183501770{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;}”][vc_column_inner width=”1/4″ css=”.vc_custom_1530182109575{margin-top: 0px !important;margin-bottom: 0px !important;}”][vc_hoverbox image=”647″ primary_title=”Customer-centricity” primary_title_font_container=”font_size:25|color:%23ffffff” primary_title_use_theme_fonts=”yes” hover_title=”Customer-centricity” hover_title_font_container=”font_size:25|color:%23ffffff” hover_title_use_theme_fonts=”yes” shape=”square” hover_background_color=”custom” use_custom_fonts_primary_title=”true” use_custom_fonts_hover_title=”true” reverse=”true” hover_custom_background=”#8f9494″ primary_title_link=”url:https%3A%2F%2Fknowledgelab.com.au%2Fworkshops%2Fcustomer-centricity%2F||target:%20_blank|” hover_title_link=”url:https%3A%2F%2Fknowledgelab.com.au%2Fworkshops%2Fcustomer-centricity%2F||target:%20_blank|”][/vc_hoverbox][/vc_column_inner][vc_column_inner width=”1/4″ css=”.vc_custom_1530182116917{margin-top: 0px !important;margin-bottom: 0px !important;}”][vc_hoverbox image=”649″ primary_title=”Culture change and employee engagement” primary_title_font_container=”font_size:25|color:%23ffffff” primary_title_use_theme_fonts=”yes” hover_title=”Culture change and employee engagement” hover_title_font_container=”font_size:25|color:%23ffffff” hover_title_use_theme_fonts=”yes” shape=”square” hover_background_color=”custom” use_custom_fonts_primary_title=”true” use_custom_fonts_hover_title=”true” reverse=”true” hover_custom_background=”#8f9494″ primary_title_link=”url:https%3A%2F%2Fknowledgelab.com.au%2Fworkshops%2Fred-green-blue-bus%2F||target:%20_blank|” hover_title_link=”url:https%3A%2F%2Fknowledgelab.com.au%2Fworkshops%2Fred-green-blue-bus%2F||target:%20_blank|”][/vc_hoverbox][/vc_column_inner][vc_column_inner width=”1/4″ css=”.vc_custom_1530183296222{margin-top: 0px !important;margin-bottom: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_hoverbox image=”651″ primary_title=”Innovation” primary_title_font_container=”font_size:25|color:%23ffffff” primary_title_use_theme_fonts=”yes” hover_title=”Innovation” hover_title_font_container=”font_size:25|color:%23ffffff” hover_title_use_theme_fonts=”yes” shape=”square” hover_background_color=”custom” use_custom_fonts_primary_title=”true” use_custom_fonts_hover_title=”true” reverse=”true” hover_custom_background=”#8f9494″ primary_title_link=”url:https%3A%2F%2Fknowledgelab.com.au%2Fworkshops%2Finnovation%2F||target:%20_blank|” hover_title_link=”url:https%3A%2F%2Fknowledgelab.com.au%2Fworkshops%2Finnovation%2F||target:%20_blank|”][/vc_hoverbox][/vc_column_inner][vc_column_inner width=”1/4″ css=”.vc_custom_1530182122952{margin-top: 0px !important;margin-bottom: 0px !important;}”][vc_hoverbox image=”653″ primary_title=”Growth” primary_title_font_container=”font_size:25|color:%23ffffff” primary_title_use_theme_fonts=”yes” hover_title=”Growth” hover_title_font_container=”font_size:25|color:%23ffffff” hover_title_use_theme_fonts=”yes” shape=”square” hover_background_color=”custom” use_custom_fonts_primary_title=”true” use_custom_fonts_hover_title=”true” reverse=”true” hover_custom_background=”#8f9494″ primary_title_link=”url:https%3A%2F%2Fknowledgelab.com.au%2Fworkshops%2Fgrowth%2F||target:%20_blank|” hover_title_link=”url:https%3A%2F%2Fknowledgelab.com.au%2Fworkshops%2Fgrowth%2F||target:%20_blank|”][/vc_hoverbox][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_custom_heading text=”Why choose our program?” font_container=”tag:h2|font_size:28|text_align:left|color:%23212121″ google_fonts=”font_family:Playfair%20Display%3Aregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal” css=”.vc_custom_1532935911567{margin-bottom: 33px !important;}”][vc_column_text]More than just a workshop! Our programs are designed for rapid business transformation. They are designed to bring knowledge to organisation in a very brief period. Regardless if you are attending for three hours or two days, they are designed for immediate impact, filled with ideas, concepts and tools that you can apply immediately. Most Customer Experience and Business Improvement programs are still designed following the old structures. They are two, four sometimes seven-day courses. While they are designed for specific divisions, like Process or Customer Experience they fail to empower the masses. Whilst they teach you (or at least are supposed to) how to innovate your customer experience, the workshop itself doesn’t follow the same principles.

All change starts with one person, but how do you capture the power of the masses to rapidly transform your business around customer needs?

Speak to us about how to achieve real transformation, sustainable in a fraction of the time and investment, you would need with traditional training providers. A program complete with mentoring and support already built-in.

No risk policy! Besides the 100% money back guarantee, no questions asked, we will only work with clients after a complimentary trial!

No strings attached!

The trial will tell you, if we are the right fit and us if you are ready for transformation. We will take on clients that have 90% recommendation rate from the trial attendees.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_custom_heading text=”Key highlights include” font_container=”tag:h2|text_align:center|color:%23303030″ google_fonts=”font_family:Playfair%20Display%3Aregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal” css=”.vc_custom_1533022317680{margin-bottom: 35px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/2″][ultimate_icon_list icon_size=”14″][ultimate_icon_list_item icon=”Defaults-check-square-o” icon_color=”#03e0e0″]Training and mentoring delivered by an experienced COO, our Chief Opportunity Optimiser[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check-square-o” icon_color=”#03e0e0″]Small groups! To ensure the highest quality class[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check-square-o” icon_color=”#03e0e0″]Up to 6 months of unlimited mentoring support on your first implementation to ensure you succeed in achieving business outcomes[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check-square-o” icon_color=”#03e0e0″]Fully customisable! Whilst we have ready-made programs that you can select, we always ‘recalibrate’ to make sure that the course objectives align with the successful customer outcomes[/ultimate_icon_list_item][/ultimate_icon_list][/vc_column_inner][vc_column_inner width=”1/2″][ultimate_icon_list icon_size=”14″][ultimate_icon_list_item icon=”Defaults-check-square-o” icon_color=”#03e0e0″]Flexible delivery – we can deliver the training across the globe, combine it with an employee experience or simply run it in-house[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check-square-o” icon_color=”#03e0e0″]Proof of actual deliverables, our coach is experienced in delivering business ‘bottom line’ returns not just tools, training and knowledge[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check-square-o” icon_color=”#03e0e0″]100% money back guarantee – no questions asked![/ultimate_icon_list_item][/ultimate_icon_list][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_zigzag][vc_custom_heading text=”“You have to start with the Customer Experience and work backwards”” font_container=”tag:h3|text_align:center|color:%2303e0e0″ google_fonts=”font_family:Playfair%20Display%3Aregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal” css=”.vc_custom_1532936446260{margin-bottom: 15px !important;}”][vc_column_text]

Steve Jobs, 1997

[/vc_column_text][vc_zigzag][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1532937061700{margin-top: 45px !important;margin-bottom: 0px !important;background-color: #ededed !important;}”][vc_column][vc_row_inner el_class=”logo-slider”][vc_column_inner][vc_custom_heading text=”Recent Clients” font_container=”tag:h4|text_align:center|color:%23333333″ google_fonts=”font_family:Playfair%20Display%3Aregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal” css=”.vc_custom_1532936679588{margin-bottom: 41px !important;}”][vc_column_text]

invest HK
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” equal_height=”yes” content_placement=”middle” bg_type=”bg_color” css=”.vc_custom_1532937023343{margin-top: 0px !important;margin-bottom: 38px !important;background-color: #03e0e0 !important;}” bg_color_value=”#03e0e0″][vc_column][vc_row_inner equal_height=”yes” content_placement=”middle”][vc_column_inner][vc_custom_heading text=”In-House Training” font_container=”tag:h1|font_size:32|text_align:center|color:%23ffffff” google_fonts=”font_family:Playfair%20Display%3Aregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal” css=”.vc_custom_1530176168827{margin-bottom: 15px !important;}”][vc_column_text]

Delivered at your premises and designed specifically around your needs. Contact us for further information.

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