Knowledge Lab is a purpose-led organisation.

We believe that our purpose is to connect people to ideas. We help organisations achieve high performance through customer-centricity, innovation, and culture.

Our Corporate Training are designed to bring knowledge to organisations in just 2 days. You will also get up to 6 months of unlimited mentoring support on your first implementation to secure you succeed in achieving business outcomes.


You give a poor man a fish and you feed him for a day. You teach him to fish and you give him an occupation that will feed him for a lifetime.
Chinese Proverb

About our logo

Straight out of our vision board: Our logo represents the ripple effect of change across teams and organisations. The teal circle represents the disruptor, while the yellow circle represents people or groups that are about to get disrupted by our teal challenger.

This fits our overall purpose. We want to teach organisations how to be the disruptor and make positive impact in their organisation.

What is your purpose?

We were privileged to have Domenico at our office sharing his expertise on Customer Experience with our team, I will highly recommend Domenico and Knowledge Lab to any company looking to delight their customers and drive a customer-centric culture.
Founder & CEO, MadeComfy

Let’s make your business transformation happen. Get in touch to find out about our customised solutions.

Domenico Pinto
Founder & Chief Opportunity Pirate